FAQ

Q: How long will my unit take to be completed.

A: Ready to ship units will ship within 1-3 business days

Pre Orders take 15-21 business days for processing time.

Q: How long is shipping

A: We ship using USPS PRIORITY which takes 2-3 business days. Shipping is not included with  processing time.

Q: What are the wig sizes

A: You can choose between S/M (20in-22.5in) M/L (23in+)

Q: Are all wigs glueless?

A: Only closure wigs are glueless. Frontal Wigs are not.

Q: How soon will my accessory order ship out.

A: Accessory Orders will ship within 1-3 business days. If you order an accessory with a wig that requires a longer processing time, they will all ship together once the wig is completed.

Cancellations can only be made between 1-5 business days after purchasing. After 5 business days, you may not cancel your order and ALL SALES ARE FINAL!

Once your order is shipped, you will receive a Tracking Number via Email. Please make sure your email is correct when checking out.

After an order is in the hands of USPS, we are not responsible for lost, stolen or damaged packaging. Please contact your local post office if you do encounter any problems.

Please make sure your address is correct at check out, we are not responsible for making sure this information is correct. We are not responsible if your package is shipped to the wrong address. If package is returned, you are responsible for paying the shipping fee again.